Customer Relationship Executive

Urgent Requirement for Customer Relationship Executive in Mumbai.

1.Customer Relationship Executive (CRE)

• Undergraduate/ Graduate/ MBA/BBA
• Fresher.
• With excellent communication skills in English w/o regional touch. Should have difference b/w "s" and "sh".
• Height / Weight Ratio should be well matched.
• Candidate has No braces.
• Candidates are Not over age (can be 25 years, exceptions if they go beyond the age slab but, do not look older, can be adjusted).
• No physically challenged / handicap candidates.
• Teeth to be clean- no stained teeth or broken teeth.
• Good communication- Executives.
• Pls avoid candidates with a major regional tinge- slight tinge can be considered groom able.
• No Lisping &‘s’ ‘sh’ – should be groom able.
• Candidates should be able to speak as well as understand Hindi as well as English.
• No henna in hair is allowed.
• Also streaking can be a problem – they would be required to get their hair colored.

Would suggest you share the below information with them in order to prepare them in advance -

• Brief them in advance about the training period & the day two evaluation.
• Share with them the uniform they would be expected to wear for which ever profile they are selected.
• They should be well aware of the work timings.
• Boys- should be told they would be required to get a hair cut in case they are too long.
• Shave on a daily basis.
• Not wear accessories.
• Girls can wear one small earring & one bangle at the most.
• Most important they need to be prepared to handle work pressure such that they do not get nervous when the time comes.
• -Confident and customer oriented (person should have good selling skills).
• -Good sense of humor.
• -He/she should not be a bulky personality.
• -He/she should have a fair face, without pimple.
• Telecom-store/retail/telecom exp/front end/counter sales candidate.

Job description of candidate-

-Handling walking customer query and resolve it.

-Maintaining daily sale report.

-Meeting the sales targets.

-Promotion

-Order entry of Post-paid CAF’S, Service changes, Bill Plan Migration, activation and

Deactivation of value added services, Roaming Activation/Deactivation, Unbarring and other

-Activities.

- Preparations

- Providing

- Handling regular store operation.

SALARY: - 10K to 12K ( Incentives).

If interested, drop an updated copy of your profile to amit.sharma @ apexservices.in ASAP or Call- Mobile-09648636273